Coronavirus Information

We would like to thank everyone for their kind messages of support and hope you all are keeping safe and well, during what has been a very difficult and challenging time for everyone.

It may be a few months yet before we can enjoy the excited sounds of the children playing in KIDZ TOWN again,  however we have been busy getting everything ready for when you all can return.  We are not permitted to re-open until the Scottish government have deemed it safe to do so and we will update our website and FB once we know when this is. We have not yet been given any specific guidance on what the requirements would be for our industry but, after undertaking an infection control course and studying Scottish government guidance on the opening of other hospitality premises we have set out some guidelines of our own which we think will minimise risk and make KIDZ TOWN as safe as it can be.

Currently our procedures would be as follows:

There will be two timed sessions per day 9.30-11.45am and 12.30-2.45pm and your session would need to be pre-booked either online or telephone. The number of guests per session will be restricted and you can arrive at anytime for your session but you will need to wait at the door for a staff member to give you entry. You will be required to complete a short medical form and give contact details if these have not already been given. Temperature checks may also be in operation.

You will have a sanitised table reserved for you for the whole of your session either in the cafe or our new take-away coffee bar area . All food/drinks purchases must be made during your session time, you will no longer be able to enjoy the cafe before or after your session time. This is to allow us to completely clean the cafe areas, play areas and bathrooms between sessions.

The cafe area will be spaced for social distancing to be observed. As children are not required to social distance the play area will be a free area for the children to move around as they always did, however the number of children will be restricted and any adults in this area will still be required to social distance.

The play area will have been sanitised prior to your session. We have purchased extra equipment and costumes to allow us to be able to operate a rotation system. There will be tubs for worn costumes to be placed in to allow us to remove , Dettol spray them , then return after 72 hours .They will also be washed weekly . Fixed and large pieces of play equipment will be wiped with anti viral spray before and after your session . Smaller equipment will be removed after each session to be sanitised and replaced with pre-sanitised duplicate equipment .

Bathrooms will be cleaned before , during and after  sessions  There are also specific bathroom cleaning procedures which all staff will be trained on.

Sanitiser stations will be positioned at entry, exits and various other points through the premises.

Each child will have a storage box for their shoes which will be cleaned before and after each session. We would ask that only the minimum amount of personal items are brought onto the premises.

Party guest numbers may be reduced or private parties offered for larger groups of children, however adult numbers will be reduced.

All staff will have been trained in all new procedures and cleaning schedules.

Please note these are the guidelines that we are looking to implement at the moment to ensure that all our guests have the best and safest visit as possible. These may be subject to change as the situation and guidance changes but we will keep you updated.

We have always had the highest levels of hygiene and cleanliness at KIDZ TOWN, and we are confident that we can incorporate these new procedures into our current cleaning schedules easily.

KIDZ TOWN has been fully deep cleaned, sanitised and repainted. We are excited and ready to open for you to explore and make new happy memories.

Keep safe and well and we look forward to seeing you all soon.